ALMARUF MAIDAgensi Pekerjaan Almaruf Global Works 013-802 2066 WhatsApp us
JTKSM-licensed maid agency · Sentul, Kuala Lumpur

Hire an Indonesian maid, with a 6‑month guarantee and the paperwork done for you

We recruit maids from Indonesia for Malaysian families, screen and train them before placement, and handle every step with JTKSM, Immigration (JIM) and the Indonesian Embassy (KBRI).

Free first consultation · No obligation · You interview the candidates yourself.

Four people in front of the Agensi Pekerjaan Almaruf Global Works sign at the Sentul office, one holding an Almaruf Maid plate
At our office in Sentul, Kuala Lumpur.
  • JTKSM 1699Licence B, Private Employment Agencies Act 1981
  • 6 monthsguarantee on every placement
  • 2 yearsemployment contract
  • 2–3 monthstypical time from start to arrival
About us

An agency for Indonesian maids, based in Sentul

Almaruf Maid Agency was set up to do one thing: recruit Indonesian maids for Malaysian families. We work with partner agencies in Indonesia who select and train candidates to the same standard we do, so every maid arrives prepared and with her documents in order.

Our aim is simple. You should know who is coming into your home, what it costs, and how long it takes, before you commit. These are the four things we hold ourselves to:

  • TrustworthyIntegrity in every step of the process.
  • ProfessionalClear processes and no hidden charges.
  • IslamicGuided by honesty, respect and care.
  • ModernEfficient systems, so the paperwork moves quickly.

Puan Zunainah MohammedDirector, Almaruf Maid Agency

The reception at the Almaruf office: the agency's wall sign above two white armchairs and a vase of orchids
Our office at Taman Pelangi, Sentul Pasar, Kuala Lumpur.
What your home needs

Tell us who the help is for

Most families come to us for one of these. Pick the closest one and we'll take it from there.

  1. Housekeeping & cooking

    Cleaning, laundry, cooking and running the household day to day.

    Ask about this →
  2. Childcare

    A helper who looks after your children and keeps to the family's routine.

    Ask about this →
  3. Elderly care

    Patient, respectful care for parents or grandparents at home.

    Ask about this →
  4. Male helper

    For male employers who need a male helper.

    Ask about this →
  5. You already have a maid

    Passport and permit renewal, legalising an overstayed helper, change of employer or repatriation.

    Ask about this →
A man in a cap and a woman in a black headscarf holding an Almaruf Maid plate at the Almaruf office Two women at the Almaruf office, one holding an Almaruf Maid plate, in front of the agency's wall sign
At our office in Sentul, Kuala Lumpur.
The Almaruf office meeting room, with the Almaruf Maid name plate on the table and the reception sign behind
Our services

Everything handled legally, through JTKSM, JIM and KBRI

Whether you're hiring for the first time or already have a helper, we take care of the paperwork.

  • Foreign maid recruitmentIndonesian maids matched to your family's needs, with full legal documents and a 6-month guarantee.
  • Passport & permit renewalRenewals, document legalisation, insurance and FOMEMA, handled for you.
  • Legalising servicesProcessing and validating documents for Indonesian helpers who have overstayed.
  • Employment contract for the Indonesian EmbassyWe prepare the contract the embassy requires, so every formality is met.
  • Change of employerIf a helper is not the right fit, we manage the documents for the change.
  • Work permit cancellation (repatriation)Cancelling the permit properly when a helper goes home, in line with Malaysian rules.
  • Free training & counsellingPractical skills and cultural orientation for maids, at no charge, so they settle in well.
How hiring works

Nine steps, from first chat to her first day

This is the calling-visa process for an Indonesian maid. We tell you which step you're at whenever you ask.

  1. Free consultation

    We talk through your household and what you need in a maid.

  2. Online interview

    You interview up to three candidates by video call and ask your own questions.

  3. Maid selection

    You choose your maid and book her with a deposit.

  4. Document collection

    We gather every document needed for registration.

  5. EPPAX registration about 14 working days

    Employer registration with JTKSM begins.

  6. SIPERMIT application 7–10 working days

    Your documents and the maid's are submitted together.

  7. Immigration approval 7–10 working days

    Approval from the Immigration Department (JIM).

  8. Flight & pre-departure

    She completes the pre-departure programme and flies to Malaysia.

  9. FOMEMA & handover

    The final medical check, then she is placed with your family.

From start to arrival usually takes 2–3 months. Your contract with the maid runs for 2 years.

Licensed & registered

Check our licence before you hire

A maid agency needs a JTKSM licence to recruit. Ours is below. Tap a document to see it in full.

Company
Agensi Pekerjaan Almaruf Global Works Sdn. Bhd. (1622702-V)
JTKSM licence
JTKSM 1699 (Licence B)
Valid
15 Oct 2025 – 14 Oct 2027
Licensed premises
2-1, Jalan Pelangi 18, Taman Pelangi, Sentul Pasar, 51100 Kuala Lumpur
Common questions

What families usually ask us first

How do you check a maid before placing her?

Every candidate from Indonesia is screened with background checks, skill assessments and interviews, so she fits what your household needs. She also goes through the FOMEMA medical check to confirm she is healthy and fit to work.

Can I interview more than one candidate?

Yes. You can interview up to three candidates by video call before you decide.

What if the maid I hire isn't suitable?

Every placement comes with a 6-month guarantee. If she isn't the right fit, we arrange a replacement and handle the change-of-employer paperwork. Ask us for the guarantee terms in writing before you sign.

How long does it take?

Usually 2–3 months from the first consultation to her arrival, covering JTKSM registration, the SIPERMIT application, Immigration approval, the flight and the final FOMEMA check.

I already have a maid. Can you help with just the renewal?

Yes. We handle passport and permit renewals, insurance, FOMEMA and document legalisation, and the employment contract the Indonesian Embassy requires.

Can you legalise a helper who has overstayed?

Yes, for helpers from Indonesia. We process and validate the documents so every legal requirement is met.

What do you do when a helper goes home?

We cancel her work permit properly, so the repatriation is compliant with Malaysian regulations.

Tell us what you need

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Or visit our office

Agensi Pekerjaan Almaruf Global Works Sdn. Bhd.

2-1, Jalan Pelangi 18, Taman Pelangi,
Sentul Pasar, 51100 Kuala Lumpur
Phone / WhatsApp
013-802 2066
Email
almarufmaid@gmail.com
Website
almarufmaid.com
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